Page 13 - Demo
P. 13
OUR APPROACH & METHODOLOGY | 12SLA ManagementSAS will ensure a conscientious interpretation of the SLA and establish effective communication channelsto ascertain its continual fulfillment and review, especially within the context of the Client%u2019s morphingoperating environment.The SLA is managed at the following levels:%u25cf daily to ensure operational efficiencies%u25cf monthly to facilitate the control function of management%u25cf quarterly and annually to facilitate the strategic review and revision of the SLAShanti Africa Security (Pty) Ltd | COMPANY PROFILE