Page 12 - Demo

11 | OUR APPROACH & METHODOLOGYSystems & SupportThis stage comprises the roll-out/ activation of operating systems. Personnel will be suitably trained andon-boarded so that they are au fait with SOP%u2019s within the context of the Client%u2019s environment, protocols,processes and procedures; so that they are able to execute their duties in a way that enhances/ supportsthe Client%u2019s core operations.Systems & SupportOur security personnel go through the following training:%u25cf PSIRA accredited training: Grade E/D/C/B/A, retail & reaction,%u25cf SASSETA accredited training: Program 1,2,3; Assets in Transit, Event Management, General Security Practice%u25cf FIREARM TRAINING: handgun, shotgun, rifle, license renewal%u25cf Executing the security function within the ambit of the law%u25cf Human rights awareness%u25cf Client-specific training (site-specific SOP%u2019s)%u25cf High-risk areas%u25cf Effective Communication & Conflict Resolution%u25cf Customer service excellence training%u25cf Understanding of health & safety protocols%u25cf Operating security equipment%u25cf First aid trainingShanti Africa Security (Pty) Ltd | COMPANY PROFILE